FAQ

UPDATES

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SHIPPING

Orders are processed and shipped within 2-5 business days. Tracking information will be provided via email once your order has shipped. Please allow additional time for any preorder and limited-release items.

RETURNS

All sales are final. Due to our limited-run and preorder releases, we do not accept returns, exchanges, cancellations, or refunds for sizing, change of mind, shipping errors, sale items, or preorder delays. Exceptions may be made at basementdrafts' discretion or when required by law.